FAQ

Can I get an email address for my domain?

Yes. You can have up to 5 email addresses with your domain. Send an email to support@makeweb.co.nz to request us to setup your email addresses. We will provide you with default passwords for your email addresses, and you can later change the passwords yourself.

Can I set auto-reply / vacation message for my email account?

Yes. Go to http://www.my-domain.co.nz/email

You need to replace my-domain.co.nz with the domain name of the email address, of course.

Here you login with your email address and associated password.

How To

How do I change the password for my email address?

Go to http://www.my-domain.co.nz/email

You need to replace my-domain.co.nz with the domain name of the email address, of course.

Here you login with your email address and current password.

Once logged in you will find a link to changing your password.

How do I configure my email in MS Outlook or another email handler?

Before we tell you, let us just recommend that you consider using one of the big online email handlers, yahoo! or Gmail. That way you can access your emails and send emails from anywhere! Not just form your own PC. As an additional bonus, using an online email handler removes all your worries about loosing your emails.

Now, for either MS Outlook or any of the online handlers you will need these details:

The username for your email account is - your complete email address (i.e. not john but john@my-domain.co.nz)

The password is whatever we sent to you or what you have later changed it to (you have changed it, right?).

POP server: mail.my-domain.co.nz (insert the domain for your email address)

SMTP server: mail.my-domain.co.nz (insert the domain for your email address)

The SMTP server (for outgoing email) requires authentication - use the same username and password. This may not be enabled by default in your email application. You will need to enable this (look for an 'Advanced Settings' button when setting up the account). If using an online email handler like Gmail we recommend that you select to use the Gmail SMTP server to handle outgoing emails.

POP server Port: 110 (this is probably set as default in your email application.)

SMTP server Port: 587 (your email application may set a different port by default, e.g. 25 or 465. If you experience problems sending emails try changing this port to 587, and if that fails try one of the others. If all fails contact us at support.)

You MUST ensure that messages are not left on the server by your email application. In most applications this is the default setting but we ask you to ensure this. If mail is left on the server you will quickly fill up the assigned email account space in which case you would not receive any more emails.